Privacy Policy

We at Ravenhill Studio want our Internet site (the “Site”) to be a safe, secure and private place for users. It is understood users (as defined in the Terms of Use) furnish sensitive information to Ravenhill Studio and expect privacy and security. Ravenhill Studio is committed to treating such information responsibly and only for your benefit.

The following Privacy Policy covers the “Personal Information” and other information provided through the Site. “Personal Information” is information that identifies you personally, either alone or in combination with other information available to us. Examples of Personal Information include your name, address, email address, or information you provide when you make any Ravenhill Studio product purchase through the Site.

We cannot protect your privacy once you leave our Site, such as by "hyperlink." So when you visit other websites, check each one’s privacy policy yourself, and be careful about the information you submit or share. In addition, this Privacy Policy does not apply to the practices of third parties that Ravenhill Studio does not own or control, or individuals that Ravenhill Studio does not employ or manage.

Any time Personal Information is provided, this Privacy Policy will govern our use of the information you have provided. This Privacy Policy is part of and subject to the Terms of Use that govern use of the Site.

I. Your Consent to This Privacy Policy

By accessing or using the Site, you are agreeing to the terms of this Privacy Policy. By submitting Personal Information, you agree that we may use the Personal Information in accordance with this Privacy Policy. IF YOU DO NOT AGREE TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY, PLEASE EXIT AND DO NOT USE THE SITE.

II. Changes to This Privacy Policy

Ravenhill Studio may update this Privacy Policy from time to time, and our use of the Personal Information and other information we collect is subject to the terms of the Privacy Policy then in effect. The changes will be effective as of the date we post the revised version on the Site. In the event that changes are made, such changes will be posted on the Site, and use of the Site following any such change constitutes your consent to the terms of the revised Privacy Policy. Thus, it is important that you review our Privacy Policy regularly.

III. Personal Information You Choose to Provide

If Personal Information is submitted, it will be used for the purposes for which it was submitted. We have no intention and will never use your personal information to sell to advertisers or marketers.

We also may provide opportunities for you to submit additional information, such as Site feedback. By submitting this information, you give us permission to receive it, review it, edit it, store it, post it on the Site, and use it in appropriate settings. To protect your privacy, please do not include any identifying Personal Information in these types of submissions.

From time to time, Ravenhill Studio may supplement the Personal Information you give us with information from other sources, such as information validating your address or demographic information based on your zip code. We may also supplement the Personal Information you give us with information we collect through other channels.

IV. With Whom We Share Your Personal Information

Except as provided in this Privacy Policy, Personal Information will not be disclosed, sold, or traded to third parties without your consent.

If Ravenhill Studio wishes to disclose your Personal Information to a third party, except for in the situations provided in this section below, we will offer you the means to consent to this new use via an e-mail or written request prior to any such use.

Compliance With Laws and Protection of Ravenhill Studio’s Rights and the Rights of Others. Ravenhill Studio may disclose Personal Information, without your consent, when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena.Ravenhill Studio may also disclose Personal Information to prevent or investigate a possible crime, such as fraud or identity theft, to enforce or apply our Terms of Use or other agreements and policies, or to protect our own rights or property or the rights, property or safety of users or others.

Ravenhill Studio may also disclose Personal Information, without your consent, to parties in compliance with Ravenhill Studio procedures as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

Administrative Needs. Ravenhill Studio employs and works in conjunction with other companies and people to perform tasks on our behalf and may need to share your Personal Information with them (without your consent) to provide services to you. Examples include, but are not limited to, analyzing data, providing customer service such as maintaining our databases, sending e-mail messages to supporters, managing Ravenhill Studio facilitating activities and campaigns.

V. Information Automatically Collected and Stored

As is true of most websites, we automatically collect and store some information about your computer or mobile device and your visit and store it in log files. This information includes information such as your computer’s (or your ISP’s) Internet Protocol (IP) address (this is not your e-mail address); the domain from which you access the Internet; the name, version, and specifications of your computer or mobile device and your computer’s or mobile device’s operating system; the Internet address of the website, if any, from which you came to our Site; the date and time you arrived at our Site and how long you spent on the Site; and which pages you visited.

We use this information to formulate statistics (possibly with the help of outside experts) that show the number of visitors to the different sections of our Site and to help us make our Site more useful to visitors. For example, we use the browser information to help us design our Site so that as many people as possible will be able to view the pages correctly. These statistics do not reveal Personal Information.

VI. Use of Cookies and Similar Technologies

Cookies are small text files that are either placed on your computer’s hard drive, tablet or other mobile device ("persistent cookies") or in your computer’s or mobile device’s Random Access Memory ("session cookies"). We use both persistent cookies and session cookies for various sections of our Site.

Session Cookies. We use session cookies to make it easier for you to navigate certain sections of our Site. If you choose to provide Personal Information by using an interactive application on our Site, such as by joining our e-mail list, or purchasing a product, we place a session cookie on your computer or mobile device so that you will be recognized as you move around our Site pages. Unless you opt-in to change these session cookies to persistent cookies (see "Persistent Cookies" below), the information is only used for the duration of your browser session. As you move through the Site, any fields requiring information about you that has already been captured will be pre-populated. However, once you close your browser window, the session cookie times out. If you open a new browser window and return to our Site, your information fields will not be pre-populated.

Persistent Cookies. We use persistent cookies in some sections of our Site to provide greater accuracy in our analysis of the information that is automatically collected about your visit to our Site. A persistent cookie remains on your hard drive or mobile device for an extended period of time. These cookies do not collect Personal Information. We do not link the information collected through these cookies with other personal data that you provide to us.

In certain circumstances, you may be given the option to turn a session cookie into a persistent cookie on your computer or mobile device (e.g., "Would you like us to remember your password?" messages). If you opt to turn a session cookie into a persistent cookie, that persistent cookie will remember your Personal Information (e.g., user name and password) and will not time out at the end of your browser session. See "Your Help is Needed" for more information.

Disabling Cookies. Persistent cookies leave a record on your computer or mobile device that you have visited our Site. However, you have the ability to remove cookies from your computer or mobile device. Your Internet browser’s "Help" section will give you information on how to delete cookies. In addition, there are many websites that provide browser- and operating system-specific information on how to delete cookies. When thinking about whether you want to delete cookies, you should be aware that some sites require cookies to function properly. If you delete cookies, you may have to re-register with some sites or you may notice difficulty in browsing some sites after you delete cookies.

Clear Gifs (Web Beacons). We may employ a software technology called clear gifs (a.k.a. Web Beacons) that help us better manage content on our Site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not link the information gathered through clear gifs with other Personal Information that you provide to us.

VII. Announcements and Promotional Messages

Ravenhill Studio may periodically email you with promotional messages. We will not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent. Your Personal Information may be combined with information Ravenhill Studio collects from other companies and used to improve and personalize services, content and advertising. If you do not wish to receive promotional messages or participate in these programs, simply opt-out by emailing Ravenhill Studio at the email address listed below.

VIII. Security

Information submitted via the Internet, including through a web page or e-mail, is subject to interception or incorrect routing, and the Internet is not a fully secure communications channel. Please consider this prior to submitting any information to us via this Site.

Ravenhill Studio uses industry-standard security measures on the Site. While we follow generally accepted industry standards to protect the Personal Information submitted to us, no method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

IX. Questions Concerning This Privacy Policy

If you have any questions or concerns regarding this Privacy Policy, please contact us by email at contact@ravenhillstudio.com.